Who We Are

The Company

Colonial is a unique organization of fifty-four (54) private outpatient substance abuse treatment clinics that was established in 1986. The Company headquarters is in Orlando, Florida.

What We Do

The Colonial Management Group operate as outpatient clinics specifically designed for persons addicted to opiate/opioid class of drugs (Heroin, Dilaudid, Percodan, Percocet, Propoxyphene, etc.) Patients are enrolled into a comprehensive program, which includes individual and group counseling to address their psychological and social needs in addition to their chemical dependence.

Our Mission

To be the premier provider of medication-assisted treatment in the United States. We believe in the disease concept of addictive illness and will treat our patients with dignity and respect in all phases of their treatment experience. Because of this belief, we will focus our clinical practice in terms of disease management and strive always to improve the quality of the lives of the patients we serve. We will strive to institute current research findings in our delivery of services. We will also be a resource to the communities we serve by helping to educate the public on the disease of addiction and advocating at all times the value of treatment in improving the welfare of our communities. Our staff will at all times keep our mission statement as the guiding principle in their work.

Core Values

In our interactions with our patients, each other and members of the communities in which we work, we will treat everyone with dignity and respect. We value honesty, integrity, hard work and adhere to the highest ethical standards of addiction treatment. We embrace the concepts of personal and professional accountability in the workplace and will always strive to treat others as we would like to be treated.

Treatment Philosophy

We believe that treatment services should be delivered in a way that respects the dignity, value and self-worth of every patient. We believe that treatment and recovery are very personal experiences with distinct physical, mental, emotional and spiritual components that may differ significantly from patient to patient. We believe that each patient has a right to be fully and completely informed about the services we provide and our approach to treatment. Most importantly, we believe that each patient brings unique life experiences to the treatment environment and plays a vital role in treatment planning, service delivery and discharge/transition planning. Finally, we recognize our moral and ethical responsibility to provide the highest quality treatment services that hold the greatest promise of successful outcomes for our patients.

Admission

In order to be admitted into the Colonial program, a patient must present him/herself at a clinic and must be adjudged to be suffering from a distinctly chronic opioid addiction for which the treatment provided is appropriate. At the time of intake, the center's licensed medical director, who alone determines the appropriateness of the patient for admission, conducts a physical examination. At the time of admission, a laboratory work-up is accomplished for each patient, and any resultant medical needs discovered becomes a treatment referral issue for correction at the appropriate facility. Shortly following admission to the treatment an in-depth evaluation is completed. This evaluation, combined with other standardized screening tools, is utilized to formulate a mutually agreed upon treatment plan, which the counselor then utilizes to lead the patient through the treatment effort.

Patients are assigned a personal counselor and are seen on varying schedules according to the length of time in treatment and also the responses gained from treatment. The counselors routinely monitor the patient's drug-free status by use of random urinalysis, which are taken at least once a month but more often as clinically indicated or as mandated by state rules. Treatment plans are utilized throughout the treatment stay and are modified as necessary in accordance with each progression.

Services needed, which are outside the center's capability, are obtained through referral. Such services typically entail medical or dental work, educational or vocational upgrading, employment assistance, pastoral or religious counseling, and support groups and/or mental health counseling. Duly diagnosed patients must continue with psychiatric services to remain in treatment. In all instances, a treatment plan is utilized to optimize patient follow through and counselor cognizance.

In summary, any identifiable problem the patient brings into treatment is addressed. The center establishes and maintains a non-judgmental, caring and compassionate atmosphere in which patients feel free to identify and move to correct personal or societal deficiencies. Counselors seek to establish a partnership relation with the patient in addressing problems and their resolution.

Regulatory Approval and Compliance

Each clinic location is required to have several types of licensing which includes various types of business licenses in addition to pharmacy, state program license (State Methadone Agency-SMA) and federal license (United States Drug Enforcement Agency-DEA, Substance Abuse and Mental Health Services Administration/Center for Substance Abuse Treatment-SAMHSA/CSAT). Compliance with state, local, and federal regulations is critical to the successful operation of Colonial's clinics, and therefore has a priority in operating procedures. License renewal is carefully tracked, and is the mandate of the clinic's management to comply with all operating procedures and regulations. Colonial is currently accredited by Joint Commission on Accreditation of Health Care Organizations  (JCAHO), Commission for the Accreditation of Rehabilitation Facilities (CARF) and State of Missouri.

The clinics and pharmacy are subject to scheduled and unannounced audits and inspections by the various regulatory agencies. In order to ensure compliance at all level, Colonial has made significant investments in clinic operations, documentation and training. In addition, clearly written policy and procedures have been established to address each regulatory and operational issue. Situations for which policy or procedure is not in place are addressed by Colonial's structured management organization.

Quality Assurance

With regulatory compliance a critical component of Colonial's operations, management has invested in Operational Directors. These personnel are tasked with performing the critical role of ensuring quality assurance at each center. The Operational Directors also provides management with a constant overview of each clinic's current conformity with policies, procedures, and government regulations. Operational Directors inspect each clinic unannounced at least four times per year.